I am very sorry to hear that you are not satisfied with the mattress you purchased! If you are not satisfied with your mattress, we do have a 120-night In-Home Trial with the option to exchange for a different model. As long as you are within that 120-Night trial period, please visit our Comfort Exchange page at:
At the bottom of the page, click on Support and complete the Contact Us questionnaire to request a Comfort Exchange. //@anonymous: Custom service is very bad. Got the extra firm king last. It is extremely soft.
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By anonymous on 06/29/2018, 07:56 PM EDT
Custom service is very bad. Got the extra firm king last. It is extremely soft.
https://www.us-mattress.com/mattress-comfort-guarantee.html
At the bottom of the page, click on Support and complete the Contact Us questionnaire to request a Comfort Exchange. //@anonymous: Custom service is very bad. Got the extra firm king last. It is extremely soft.
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