Thank you very much for the information. Toys r us sucks! I had a similar experience years ago when I tried to order a wii from them. At that time I put a wii console and an extra remote control in the cart. It turned out that the console was sold out. So they took away the console and send me the useless remote control. When I finally got to speak to the customer service, I was told there was nothing they could do.
By anonymous on 11/27/2012, 08:53pm
sold out already, the bad thing is Toys R Us tells after you placed your order. So if you buy other things with this dollhouse, they automatically remove the dollhouse, then charge other items with shipping cost for $6.97 if the other items' value are not over $49. There is even no "cancel Order" option and the customer service line is like 35 mins waiting. Oh, It's really annoying!