I had a bad experience with dell, the monitor broke in 1.5 months, dell refused to fix, I called my credit card company to charge back.
Dell never refuse to fix its product if it is still under warranty.
dell sucks, never buy from them any more since 8 years ago
I got 7 Dell desktop/laptop/printer/monitor in last 10 years and never had any problem with Dell customer service. As for Dell desktop/laptop, studio xps series are good.
I have few dell desktops and monitors. Usually desktops do good, but not monitors.However, you can get any defect monitors fixed very quickly if you call dell. I have used dell in last nine years, never have any issue with customer service.
My home and office are full of Dell products and everything works just fine. Customer service is good too -- my U2711 started to flicker and Dell replaced it for free. But then again I buy mostly Dell's premium items, i.e. the Optiplex desktops, Latitude laptops, IPS monitors, and Precision workstations. Dell's low-budget products such as the Inspiron craptops and Dimension desktops are much less reliable.
Where is the $25 Credit ?
Dell sucks, they make crappy products and outsource their customer support. You are never certain about the kind of support you will get.
dell sucks, lenovo is much better
Dell is USA Lenovo is Cina. But Both are made in cina LOL.
@5:27pm: Can you name a Lenovo monitor that's better than this Dell? I bet you can't.
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